Love the new messaging system, however, any chance it would be an easy change to have a new message to an Archived thread go to the Inbox? I’m trying to keep the Inbox clean and current, but have customers that often reply on a thread months later to ask what I’ve got cooking. Right now it goes to the Archive and is very easy to miss.
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That is how it is suppose to work so that is a bug, I will make a ticket, thanks.
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@redridgereptiles a bug was found and fixed here but it pertained to users without a store. So unless you were using a second account I’m not sure that this addressed your problem. But please let me know if you see it happening again.
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Thanks for looking @john. No second account here, but sounds good to close for now. I’ll be sure to capture it in more detail if I see it happen again. Thanks!
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