Just a quick update. The official MM incident report asks for full details on the situation, and I thought that I’d share them here too. (No names. No doxxing.)
“After the requisite pre-sale exchange of messages where I inquired about the sire/dam, genetics, feeding (etc) of the animal, I sent a down-payment of $1500 via Zelle on December 5, 2022. The seller agreed to keep the animal until (1) I made the final payment of $1500 and (2) my new enclosure was built and assembled for this animal. On December 30, I messaged the seller to say that (1) I was ready to make the final payment and (2) the new enclosure was ready, so he can ship anytime. Two weeks later on January 13, the seller replied saying that he could ship the following Monday. I replied the same day saying that I was excited to receive the animal, and that I will send the payment immediately once he confirms the balance owed. The seller did not reply until 3 weeks later on February 6. (The seller said that his delay was due to bad weather and fallen trees in his area, and I have no reason to doubt his explanation.) The seller confirmed that the balance owed was $1500, and I immediately (within 3 minutes) replied to ask if the shipping cost was included or an extra charge. (The base price of the animal was $3000, and we had never discussed a shipping charge, so I wanted to make sure that I was paying the full and proper amount.) Three days later on February 9, the seller confirmed that there was no additional shipping charge, so I immediately sent the final payment of $1500 to the seller’s same Zelle account. On February 14, the seller replied to say that he could ship the animal to the local FedEx Hub for pickup only, and I immediately replied (1 minute later) that my Jeep was in the shop and that I would be unable to pickup the animal for a few days. One week later on February 21, I messaged the seller to say that I will be ready to receive the animal next week. The seller did not reply. I have since sent 6 more messages to ask if he was ready to ship the animal yet, and all messages have gone unanswered. If requested, then I am happy to supply you and your team with our full and unedited message thread for your review. Thank you for your time.”
Additionally, while filling out the incident report with the proper dates, I noticed the seller’s message on February 9 that read:
“Apologies, shipping was included with that balance! Sorry, I need to change my email associated with my MorphMarket … it sends to my outdated one.”
So that may explain the lack of communication. He is not receiving his MM emails. Still…he knew this was an issue, and he failed to fix it. Plus, he was aware that a customer was waiting on a shipment, so perhaps he should have checked his old email address.
Regardless, I’ll call his telephone number later today. If no answer, then I’ll submit the official MM incident report. (I’m just hesitant to report him to MM if it’s unnecessary and his delays may be somehow legitimate.)
Thanks again, everyone.