Hello. I’m looking for clarity on the MM shipping terms of service that states, “Member wrongfully rejects the Services provided”…
Is this like the shipping badge terms that stated you would use mm exclusively?
Hello. I’m looking for clarity on the MM shipping terms of service that states, “Member wrongfully rejects the Services provided”…
Is this like the shipping badge terms that stated you would use mm exclusively?
This would be a question for @eaglereptiles or possibly @brittni-admin
Hello, this is unrelated to the shipping badge. This is a legal term that basically protects us against a user claiming that a service wasn’t delivered properly, although all of our obligations regarding that service were met. That is why it is under the “member breach” section.
An example would be: A user purchases a shipping label from us, and makes the shipment. A few weeks later they file a chargeback against the label purchase.
Since that chargeback was filed without reason, this would be considered a breach of our terms and action may be taken against that user.
Please let me know if you need any further clarification. Thanks!
Understood… thanks for the clarity