"Purchase Animal" vs "Inquire about Animal" [4993]

I think two button option is not the way to go.

  1. the seller could bypass the “question” option and only read “buy” option.
  2. if this starts to happen, everyone will just use the “buy” option. This will make the other one obsolete.
  3. having a drop down option will end up doing the same thimg.

New users and not so frequent buyers will be turned off on just a “buy” button. Not knowing if they will be locked in to buy, they will just not do it.

The only and best option would be to change the wording. As someone stated “inquire to purchase” sounds like the best way solution.

I don’t know if this is part of the new management, but it seems like there are a lot of changes happening and most have not been good ones. This is typically of a new take over, but bad for current, loyal, dedicated users. This place was built by user input. That made this place a hit and people felt wanted. Now people no longer feel this way. Most will not say anything, out of fear. Others will just move on to other places.

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I’ve been mulling this over for a few days now. I strongly agree that the button should either say “Inquire” or “Inquire to Purchase”. I initially thought the two button or drop down menu was a good compromise, but then I was thinking about which button would I choose to use as a buyer. I never go into a transaction without the intent to purchase, but I also rarely go into a transaction without also having some inquiries about the animal. And only if the answers are satisfactory do I then purchase. So I think with two options, I would be worried that the seller wouldn’t take me seriously if I chose the non-purchase button. So I’d feel forced to choose the purchase button and then feel a bit guilty if a sale didn’t happen because the answers to my questions weren’t what I wanted.

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I am not a big time business, but I currently have ~70 animals available. Maybe it’s coincidence, maybe not, but since the change to “Purchase Animal”, I have had zero new inquiries and zero questions asked of me for now the 5th day. This is concerning to me as a seller. Previously, over the past month, there was a day here or there that I didn’t receive one, but never this many days in a row.
I’m curious if others have seen a down turn.

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I have also noticed a drop in inquiries since this change was made but the time window is too short for me to draw a straight line from the wording change to this drop in inquiries. It could be that people are busy with Memorial Day or with graduations or with vacation plans or preoccupied with the debt ceiling or who knows.

I am concerned that this change was made without community input. It changes the tone of what a potential buyer sees as the first, direct interaction between buyer and seller.

Further, the MorphMarket site states that “Our Mission” is:
“To support and advance the herpetoculture industry. We promote the ethical keeping and efficient and legitimate commerce of reptiles, amphibians and invertebrates.”

After a lot of consideration, and reading all of the thoughtful responses here, I have to say that I think this change is not reflective of who we are. Buying living things is and should be different from buying pizza or car parts or towels. I don’t even think this change promotes “efficient commerce” as I agree with others that it’s off-putting to newer site users/buyers.

I hope we change this. Soon.

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Maybe a compromise is to have both-
Purchase and inquire.
Then the seller can prioritise responses based on their own priorities.

I will prioritise inquire though. I value customers more if they want berrer information unless i can see they don’t need it from their profile.
I might also want to ask my own questions.
I want to know if my customers know how to look after it and also for my customers to know how mine are kept, for one example, if they want to use a glass fish tank, I can warn them that the animal will need acclimatisation and lots of cover.

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I feel like we kicked back into gear with this thread guys :muscle:thank you!
Analytics of the change are being looked over.

Whats everyone’s favourite?

  • Inquire to Buy
  • Inquire to Purchase
  • Inquire about Animal
  • Purchase Animal
  • Inquire
  • Two Options (Buy it Now / Inquire)

0 voters

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That is how we do it!

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I’m so happy to see this!

Is it possible for this to be amongst the ones highlighted on the front page, even be a “sticky” for awhile so that we can potentially get more input from the community as a whole?

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Good idea! It is up there :wink:

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I realise the banner at the top of this thread is not very effective :sweat_smile: The wording has been set back to “Inquire to Buy”, but please still vote above and continue to give feedback.

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Thank you so much!!

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It seems to me that “Inquire about animal” and “Inquire” are basically the same. I voted for “Inquire about animal”, but it was a coin toss for me as I see them as the same. In my opinion they are both superior choices to “Inquire to Purchase” as that choice still indicates a higher level of commitment psychologically. They are all 3 better than “Purchase Animal” which no one seems to like.

To the other 5 people that voted for “Inquire” or “Inquire about animal” Is anyone opposed to combining those 2 choices into 1? I’m fine with either wording.

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I like inquire about animal👍

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I felt the same. I chose just ‘Inquire’ because it’s shorter and would look better as a button, visually. And I felt like adding the ‘about animal’ is sort of not necessary? Because you’re on the animal’s page already, so it’s obvious that that’s what you’re inquiring about. But it’s a minor thing and I would be happy with either ‘Inquire’ or ‘Inquire about Animal’.

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Couldn’t agree more. I would be fine with “Inquire” or “Inquire about Animal” as well.

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Yup, me three. Went with “Inquire” because “about animal” seemed unnecessary, though maybe someone might see that as different. Either of those, though, is much better to my mind than “Purchase Animal.”

Thank you, MorphMarket powers that be, for hearing the concerns on this!

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I voted for both to be available Purchase and inquire in an attempt to compromise, but I seem to be in the minority at today’s posting.
The new ‘inquire to buy’ has Zero votes currently and the similar ‘Purchase animal’ has the same Zero.
Looks like the old ‘Inquire’ is most popular so far which was my initial choice.
Voting might change with time though.

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It actually was “Inquire to Buy” originally, but yeah looks like we are seeing clear winners.

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It doesn’t appear that any additional votes have been placed in the past several days. Has there been a decision made?

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