In order for the MorphMarket rating system to be used, the transaction needs to have been initiated through the “Inquire to Buy” button. That creates an email chain and a record of it on your MorphMarket Message page.
If the transaction is done 100% through your texts or FB messages or at a expo, there’s no way to leave a MM Rating, even if it was an MM ad they were looking at.
We have this limitation for the purpose of increasing the authenticity of ratings. The more that happens outside of our system the less we know about it, which makes it difficult for us to monitor ratings and know they are genuine and not faked.
This is what’s explained in our help on this exact topic:
How can I leave or receive a rating for a purchase made outside the inquiry system?
We realize that sometimes buyers find ads on MorphMarket and contact the sellers directly via text or Facebook or whatever. Unfortunately, only transactions that involve a MorphMarket inquiry are eligible for ratings on our site. The reason is that we have no visibility into such transactions. This makes an already difficult problem of quality control completely impossible.
There is one workaround you can use, but it takes more effort on yours and the sellers part. Simply direct them to go on our site to relist the animal and when they do you can click the “inquire” button on this ad, with whatever message you want, e.g., “already bought this”.
Once that inquiry is sent, everything just works. (That is they can mark it sold, or you can click use the “rate this” method to initiate the rating). Read about those in our docs.
In summary, you can still inquire “after the fact”. It’s an extra step but in reality should only take you 30 seconds.