SEVERE WEATHER & FIRE UPDATE- DO NOT SHIP- EXPECT DELAYS
1/13/2025: Critical fire weather conditions will continue for coastal Southern California through Wednesday- current fires are still not contained. Please avoid shipping into/out of Southern California.
Another cold front is moving through the Central US to the East Coast this week, followed by another surge of Arctic air, which will reach the Midwest today and into the Mid-Atlantic and Northeast for Tuesday. Please avoid shipping through Wednesday. Dangerous conditions and delays are likely.
01/09/25: A winter storm warning is active for the South Central and South Eastern United States through this weekend. Significant snow, ice, and sleet is expected to disrupt travel from Texas to the East Coast. This includes Memphis and Indianapolis.
DO NOT SHIP TODAY (Thursday 01/09/2025).
With anticipated flight cancellations, airport closures, and sub-freezing temperatures, any live animals caught in Memphis, Indianapolis, or any affected areas run the risk of being held over the weekend, resulting in potential DOA.
Shipping advisory still in effect for Southern California.
DO NOT ship into or out of this region. Delay is highly likely!
WILDFIRE ADVISORY
01/08/2025: The SPC has issued an Extremely Critical Fire Weather Area for parts of the Southern California coast. Sustained winds of 30–40 mph (stronger inland), low humidity, and dry fuels have created dangerous conditions. Multiple fires in LA County remain 0% contained. Fires in other nearby counties have also been reported.
Shipping in or out of Southern California is strongly discouraged, and delays are expected for any shipments.
SEVERE WINTER WEATHER ALERT
01/03/2025- 01/13/2025: Due to a forecasted extreme cold front across the country, we do not recommend shipping live animals at this time. Memphis, Indy, and much of the north-central and east coast will be extremely cold, which could cause serious delays and DOAs.
The dates of this weather event may change or be extended. Always check the weather at the package’s origin, sort facility, and destination. You should never ship a live animal if temperatures at any of these locations fall below 35°F.
IMPORTANT REMINDERS
Monitor Temperatures: We are coming into winter, and it’s getting cold out there! Pay attention to temperatures at the origin, the sort facility, and the destination.
Heat Pack Reminder: Friendly reminder to ALWAYS open and activate your heat packs at least an hour before boxing up your shipments. Heat packs fail, and if you don’t give them ample time to activate, you may not realize they haven’t activated until you receive a message from your recipient that things have gone terribly wrong. It’s cold out; an extra bit of time and care can make all the difference. If you have any questions or concerns, please contact shipping@morphmarket.com
Avoid Shipping on Thursdays: Please ship live animals Monday-Wednesday. Thursdays have an increased chance of delays, and the animal may get stuck over the weekend.
Customer IDs: Please make sure your customer brings a valid photo ID for pickup at the selected Ship Center, or the package will not be released to them.
Shipping Updates
01/08/2025: You can see incoming shipments via the “Incoming” tab on the “My Shipping” page.
- Currently, only shipments created via the messenger will appear on this tab. Other shipments will be visible soon.
01/04/2025: We now offer financing on shipping supplies. Buy more to save!
01/03/2025: Quickly add a customer’s shipping info using the “MorphMarket User” button when creating a new label.
- Addresses shared by buyers via the messenger will appear here.
- Please note: Only the 10 most recent addresses will appear on the initial screen. You can search by the buyer’s name or username to find older addresses.
12/31/2024: You can now add multiple payment methods to purchase shipping labels.
12/20/2024: You can now purchase discounted shipping supplies here!
Other Updates
12/19/2024:
- All future shipments will now show a tracking status on the Shipping table.
- Note: It is still essential to closely monitor tracking on the FedEx website. FedEx does not show when a package is “read for pickup,” so you will want to keep an eye on packages that are being held.
- Tracking numbers will now be automatically sent to the buyer when the shipping label is created through the on-site messenger, and the “send tracking to customer” box is selected.
12/16/2024: You can now save package dimensions and select a default package size when creating new labels.
12/04/2024: Signature on Delivery is now available!
- You can now require a signature on delivery for an additional charge of $6.95. We still strongly recommend against using it as it can result in package delays if your customers are not available at the time FedEx arrives. Using this service voids the MorphMarket Shipping Live Arrival Insurance.
Shipping Policies & Guides
Live Animal Shipping Standards
MorphMarket Shipping Insurance
Shipping Temperature Guidelines
Printable Lacey Act Labels
Shipping Terms & Conditions
Alert History
Expand to see previous alerts
12/11/24- 01/05/25: No Live Animal Shipping. Insurance Coverage will be void.
