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Having trouble loading pics into ads. So far in n my experience, only ads appear to be affected. Pics load as expected in community threads and in messages.
This has been happening for at least a couple of weeks. I initially thought it was a short term connectivity issue but it’s happened from many locations and repeatedly with 5G. This is the case for new ads and for updating existing ads. I have managed to update a few random pics, often sandwiched between multiple attempts and failures; there no pattern I’ve noticed. I also tried using the “camera” rather than uploading an image from my files but got the same result. This has become quite a problem.
I’m using the mobile app, with a Samsung Galaxy A71 5G. I usual close the attempt after waiting for a while. The wait has been as long as 30 min, I believe. I have occasionally gotten a “0 code” error message
Updated pics in/for ads.
Pics don’t update. I usually get endless “loading.” The wait has been as long as roughly 30 minutes before I gave up. Occasionally the whole thing just sort of stops loading and reverts to whatever it was before my attempt, as if I’d never tried.
Any of my store ads. Here’s one I tried repeatedly this morning. One pic loaded, others wouldn’t.
At least a couple of weeks ago.
Try to upload a new image on ad in my store.
I think it happened on the website, but I’m usually using the app.
This happens with both the “old version” and “new version” of ad format.
Galaxy A71 5G
Duck duck go
Here’s what usually happens, for extended periods of time.
I usually give up before it gets to the error message, but I’ve gotten this a few times when I’ve waited long enough.
Thanks in advance for your attention and assistance.