I had purchased a lace het orange ghost female from someone on morphmarket and spent 3 years raising it and had some of her hatchlings tested for lace and all came up negative so I tested her and she is now negative. I have tried to reach out to the seller with no reply, I am very disappointed in the seller especially for not replying to me, what is my recourse for this. Very disappointed.
There are 2 different lines of lace iirc, one is considered recessive and the other is an inc-doms.
The shed testing available is only for the inc-dom
https://share.google/CueJa6hKKl9LOLXmi
If yours is the recessive version ‘black lace’ it would not test the same.
Another could be ‘lace black back’ is actually HRA.
I’m not personally familiar with the genes so may not be able to offer much help on photos.
You can try contacting MorphMarket support regarding the issue if the breeder is still active on site.
Unfortunately things do happen at times.
I’m trying to see which ‘satin’ is potentially in my collection. Because the person I took a group from didn’t know which line the animal was from.
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Not black lace it was sold to me as co-dom lace. I understand it is hard to ID the main thing I am disappointed about is the lack of communication/accountability from breeder.
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How do you expect them to be accountable for this? What are you looking for as far as communication? The breeder has zero obligation to you in this instance, you have no recourse. MorphMarket’s default store policy covers this:
Essentially, it was up to you to verify the animal you bought contained the genes in question. You were fine with the animal for three years, until breeding and testing showed it did not carry that gene. If you were to have had any chance of recourse, you’d have needed to raise a dispute right after receiving the animal. I wholly understand your disappointment that the female you purchased did not contain the gene you thought it did, but in this case there is nothing further to be done.
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I did not read that thanks for educating me. I as a seller would not have handled it this way though and I do sell on this platform. I guess my standards are higher than most.
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Unfortunately, as Jess note, I do not think there is much recourse for you because it has been three years since you purchased
That said, I also fully understand your frustration over the situation and also that the seller is completely failing to respond. From a personal standpoint, I find that behaviour reprehensible and extremely unprofessional
I cannot guarantee it will get you anywhere, but you can try reaching out to the MM customer support team via the support email and see if they can try to get you some traction on getting a reply from the seller. But again, as Jess noted, they will likely not be able to moderate any dispute about the genetics issue
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