This is a bit of a longer story, but I am at a loss here, argh.
So a few weeks ago a distant friend of a friend heard I kept ball pythons and knew my way around them pretty well, and he asked for some help with his snake. He told me she was a little hissy and whipped around a lot, and I offered to swing by and see if anything was up. He showed me to a tank with a wooden hide, aspen bedding, a small water bowl, and a branch. I picked her up no problem, but she was absolutely dry and crinkly with layers of stuck shed. Gave her a warm soak and started the process of rubbing it off her, but when it came to her belly I realized the skin was very thick here and covering an extensive thermal burn (hot mat on glass, only one hide over the heat…). I got the shed off her, made sure she was sanitized, then told them to get her in a tub with paper towel, apply some plain aloe vera and monitor her closely (the mother didn’t want to take her to the vet). I’ve treated a burn successfully on a rescue using F10 and aloe as our current reptile vet was out, so I wrote down the instructions and left. This is an image from about 2 weeks ago when I visited again:
You can see the pink and healing skin beneath the scabbed and damaged scales. At this point it was looking better. However, he wanted to give her up (he didn’t really want her much in the first place because he was afraid to handle her with her hissing) but his mother kept telling him to “give her another chance.” At this point they still had her in the same tank, so again, I suggested they get her into a tub, clean the bedding. I gave them a left over hide for the cool side and helped them clean her off again as she had aspen stuck in the scales of what was healing. They also said that they tried feeding her, which I was also a little mortified at as the mother joked and said the snake had become friends with the LIVE rat they left in there for days. I firmly suggested they swap to frozen/thawed or at least pre-kill the food. I left again.
This morning I was sent an update photo:
The lighting isn’t the best, but you can see there’s STILL ASPEN in her wound and it no longer looks healthy. I’ve just sent one of my boarding snakes home to his owner and now have an open tub, but with the mother’s insistence that she stay with them, I’m not sure if they’ll even let me buy her off them. They clearly haven’t been doing anything I’ve tried to suggest.
We currently live in PA, USA, and the laws on animal abuse applicable to this situation are as follows:
§ 5532. Neglect of animal
(a) Offense defined.–A person commits an offense if the person fails to provide for the basic needs of each animal to which the person has a duty of care, whether belonging to himself or otherwise, including any of the following:
(1) Necessary sustenance and potable water.
(2) Access to clean and sanitary shelter and protection from the weather. The shelter must be sufficient to permit the animal to retain body heat and keep the animal dry.
(3) Necessary veterinary care.
(b) Grading.–
(1) Except as set forth in paragraph (2), a violation of this section is a summary offense.
(2) If the violation causes bodily injury to the animal or places the animal at imminent risk of serious bodily injury, a violation of this section is a misdemeanor of the third degree.
§ 5533. Cruelty to animal
(a) Offense defined.–A person commits an offense if the person intentionally, knowingly or recklessly illtreats, overloads, beats, abandons or abuses an animal.
(b) Grading.–
(1) Except as set forth in paragraph (2), a violation of this section is a summary offense.
(2) If the violation causes bodily injury to the animal or places the animal at imminent risk of serious bodily injury, a violation of this section is a misdemeanor of the second degree.
As I am the only person outside their family that knows what’s going on with her they would definitely know it was me. The kid’s really nice and seems like he really wants to surrender her as she isn’t the right animal for him, and now this, but the mother is just a nightmare. I don’t want to seem like an absolute wretch and really ruin that friendship with the person who introduced us or with them, but god, I can’t let this poor snake die like this. I’m not very good with people, but this situation is just sucky.
EDIT: Thanks for the suggestions, the last message I got was “Nah, she’s fine now” and then when they got home they found she had passed away before I could really get any outside help. Heat mats and glass just don’t mix.