Both buyer and seller can add up to 3 comments/replies per review, but they can not be edited.
I understand the reasoning for wanting this to change, however, 99.9% (IMG is in that .1%) of issues that deserve a bad rating should be noticed instantly by the buyer BEFORE leaving the initial rating. Buyers have up to 90 days after the initial inquiry OR the ad is marked sold to create a rating, so there is a long enough window to make sure everything is as expected. Some even think this is too long, for example, in 90 days a buyer could have visited 5 shows and is now blaming the seller because they discover mites on the animal 70 days later.
If a buyer didn’t notice any issues on delivery, then proving anything is near impossible in a dispute situation, and the overwhelming majority of the time it will come down to something outside of the sellers control. Far too often do we see a failure to thrive due to a buyers care/setup/lifestyle and it be blamed on the seller 6 months down the line.
Trait wise, we believe in heavy research before purchasing an animal for breeding. If a buyer can’t tell if the animal they are purchasing is correctly IDed, how would they then ID their own offspring correctly themselves? If they can’t ID the animal from the images and linage a seller provides then they are taking a known risk.
Again IMG is a rare case in that its phenotype comes with age, but that is not the norm across the board. Even large breeders like Kinova do not guarantee Inc/dom traits:
“Due to the increasing complexity of Ball Python combos, incomplete dominant mutations are only guaranteed if explicitly stated as proven through breeding or shed testing.”
Travis, who is a geneticist by trade, has a similar line in his policy:
“While I make every effort to correctly identify combinations, with the complexity of some of my combinations I cannot guarantee genetics.”
In this specific case, the seller has been happy to help where possible, has offered a replacement immediately, or the option of joining a waitlist for future offspring with the same traits. Especially considering we are closing in on nearly a year since the initial purchase, and the majority of sellers would not even entertain this after the policy timeline, I think this can only be looked as an unfortunate and expensive lesson.