Let’s start with this shipper had no reviews so I should have known better to begin with. However, they seemed nice and there’s so many snakes dropping on the market right now due to what’s going on I honestly thought they were just downsizing.
They charged me 80 dollars for shipping which I thought was alot usually it’s about 60 but I do live in the very north. Then she arrived today, they had shipped with no foam, no bag just open in the box! When she arrived and I got her out she is STILL not moving correctly at all! I immediately contacted the seller because I’m honestly surprised she made it alive. They said send them a picture which I did, they replied that they didn’t know what happened and would check with their employee.
Then got back that they would refund me 50 of the shipping. When I said look I’m looking at vet bills on a holiday weekend if she doesn’t get better. She is not AT ALL moving correctly and I’ve bought multiple times from morph market and never seen anyone ship like this nor any snake move like this. I have quite a few.
Then they said well she has a wobble so it’s probably not all shipping. I replied that a wobble was never revealed to me nor as someone who is looking to breed the snake which I had discussed before purchased is a trait I can use (if this is a wobble it’s a huge one). Then they replied back well she doesn’t have a wobble??? At this point it was obvious they were just going to say whatever they could and I’d been scammed by someone who obviously doesn’t care about their business or their reptiles.
Then they sent a next message on how the breed has a wobble and a link with more information? After saying she doesn’t have a wobble? I replied back well if she doesn’t you definitely messed this snake up by shipping it so carelessly.
I honestly can’t believe this poor girl is alive. I asked them to refund me and they wanted me to pay to ship her right back in order to refund me which I’m pretty sure would kill her not to mention they were already lying so I’m sure the refund wouldn’t happen. I can’t even imagine sending this poor snake back to them nor shipping her in this condition. I feel so bad for this girl and can’t imagine encouraging someone to ship knowing the animal isn’t doing well.
So upset right now I knew better than to go with a non reviewed seller I feel completely stupid and I feel even more sorry for the snake. She looks half dead. I’m waiting hoping she gets better if not I’ll be attempting to get into the vet on a holiday weekend. I can’t imagine sending her back with the way they’ve acted and already treated her. This is my first bad experience with morph market. All my other purchases have been stellar, I’m completely disappointed and very concerned for any of this seller’s other snakes.