Site Broken for Older Browser Versions [FIXED]

tsc6397 · October 7, 2020, 6:09pm

Has anyone else noticed the site is not working properly. The filter at the top is missing so I can not put in to look up just adult female ball pythons.

eaglereptiles · October 7, 2020, 8:11pm

Seems to be working just fine on my end.

Just incase you are still having issues, here is a link to adult female Ball pythons on the marketplace.

Female Adult BPs

nathan_e · October 7, 2020, 8:17pm

Could be a internet thing. I was browsing just fine on there today.

serpentswitch117 · October 7, 2020, 10:31pm

Had problems here too.

unkn0vvn1221 · October 8, 2020, 12:15am

All day today I have not been able to open filter option on mobile. Cannot open drop down for market location either.

nathan_e · October 8, 2020, 12:56am

@john could the issues that some users are experiencing be because updates or additions to the site being made? I just find it strange because it seems to be on a individual user basis because I have had no issues today yet others are.

unkn0vvn1221 · October 8, 2020, 2:10am

None of these buttons work on my end. Plus filter and sort buttons.

tsc6397 · October 8, 2020, 5:07am

Is Morph Market going to get this fixed? I feel that some may miss out on a sale due to this.

eaglereptiles · October 8, 2020, 6:51am

Can you rotate your device (landscape) and use them buttons?

If so it may be a ‘hit box’ misalignment issue.
What browser are you using?

jrc_retics · October 8, 2020, 8:34am

I’m experiencing the same issues.
Can’t click and select photos on adds, or use the search feature.

eaglereptiles · October 8, 2020, 9:03am

Can you attempt it on a different browser (chrome/safari/IE) and see if you get the same issue?

ericivins · October 8, 2020, 10:04am

Same issue. Only happening on safari. Can access everything on my laptop through chrome. Noticed it this morning, and it’s still happening.

ericivins · October 8, 2020, 10:15am

Can’t logout either. I click logout and it pops me back up to the top of the page. Most of the drop downs aren’t working. Only the one in here so far.

jrc_retics · October 8, 2020, 10:50am

Yep. I tried on my work computer and same issues.

unkn0vvn1221 · October 8, 2020, 10:58am

My browser is android internet that it is not working on.

serpentswitch117 · October 8, 2020, 11:07am

I have an iPhone, all the buttons have been working but I have been fighting the garter snakes as I try to load into certain ads.

unkn0vvn1221 · October 8, 2020, 11:08am

Tried rotating to landscape and no luck. Installed Firefox browser and site works fine on same device but different browser.

lumpy · October 8, 2020, 11:19am

iPhone with Safari works fine

john · October 8, 2020, 1:36pm

Thanks everyone for reporting the problems.

For this type of problem, I need to know the browser type and version number which is having problems. For example, “broken for my Safari version 10”.

Here’s a list of who reported problems so far.

original report - iphone XR
@tsc6397
@serpentswitch117 - maybe unrelated problem
@unkn0vvn1221 - broken on android internet, works on firefox
@mnroyals - problem for both work and home computer - what browser & version?
@ericivins - problem only in safari - what version?

We think we know the problem – that we used some newer Javascript than is supported by some older browsers. We are going to back out those features momentarily.

Next time if there’s a thread like this with multiple people confirming a severe bug, if someone could please send a note to support@morphmarket.com we’ll catch notice of it faster. I don’t check the forums every day. I was looking at this problem last night, but only got 1 email, so I didn’t know how widespread it was.

john · October 8, 2020, 1:59pm

Okay we have backed out the changes from yesterday that we think caused the problem.

Can the people who had a problem go and refresh/reload the site and let us know if it’s working now? Thanks.